Hurricane Helene claims impacted by Hurricane Milton

October 8th, 2024

Dear Progressive Customers:

The Progressive National Catastrophe Response Team is working to address your needs following Hurricane Helene. We know how significantly your lives have been impacted and we're committed to servicing your claims quickly, accurately, and fairly. We are closely monitoring Hurricane Milton and urge you to follow the advice of local authorities and take any necessary measures to keep you and your family safe. Just as your safety is important to us, so too is the safety of our Progressive family and the vendors we work with. With the formation and impending landfall of Hurricane Milton, we may need to suspend some of our Florida response work this week which also impacts facilities and vendors we work with. We apologize for any delays that these safety protocols may have on the resolution of your claim, and once it is safe to do so, we'll continue to work diligently to help. In the interim, should you have any questions about coverages or your claim, you may contact us online at progressive.com, through the Progressive App, or by calling (800) 776-4737.

The following Florida counties are impacted:

If you need to report a claim, you can report it online or call 800-776-4737.

After filing your claim, we'll e-mail you to let you know when you can monitor its status online.

You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.